From last year, but I’ve never cross-posted it over here. As part of my time at Catapult Design, we put together workshops on various foundational product design and engineering skills. Mine was on basic observational research skills - it’s a quick read and the exercises can be applied within organizations to get the conversation started. There are more of these on Catapult’s blog [www.catapultdesign.org/blog] in case you’re looking to use any of this within a budding design team. Most applies to UX as well, though potentially with some tweaks.